Delivery

Free UK Delivery. Your Triclimb items will be delivered by our trusted couriers, Parcelforce, using a 48-hour tracked service from the date of despatch. Orders are despatched from Monday to Friday (excluding weekends and bank holidays).

Returns

We hope you are pleased with your order and enjoy a lifetime of active play! You have a right to cancel your order and  return the products within 14 days of receipt of the goods, but please note that they should not be unpacked, in their original condition and packaging. 

In the unlikely event, your order is incorrect or faulty, please notify us within 48 hours of receipt and we will advise on next steps. For more details on returns and refunds, please refer to our Delivery & Returns Policy.