Delivery

Free delivery to UK mainland. Your Plum toys will be delivered within 2 to 3 working days (excluding bank holidays and weekends) from the date of order. 

Please note that additional charges may apply for delivery to the Scottish Highlands, Isle of Wight and Northern Ireland. Please refer to the Plum section of our Delivery & Returns Policy for more details. 

Returns

We hope you are pleased with your order and enjoy a lifetime of active play! You have a right to cancel your order and  return the products within 14 days of receipt of the goods, but please note that they should not be unpacked, in their original condition and packaging. 

In the unlikely event, your order is incorrect or faulty, please notify us within 48 hours of receipt and we will advise on next steps. For more details on returns and refunds, please refer to our Delivery & Returns Policy.